Page 4 - The Friday Flyer ● APRIL 19, 2019

A-4 THE FRIDAY FLYER APRIL 19, 2019
Are Community Patrol services adequate?...

ttFROM PAGE A3 hire is the lowest level – minimum wage! People can dential community. The developer utilized every piece
nity events, though their effectiveness is greatly sup- get an easier job with the same low pay at Home De- of property around the entrances to maximize profit.
ported by the presence of Riverside County sheriffs. pot, Lowe’s, or any hardware store. Without purchasing residential property ($200,000
Best I can tell, there are no metrics for determining The problem is staff turnover, most of which is hap- limit on property purchase), we are not able to expand
if Community Patrol is providing adequate control of pening at the three gates. Years ago the developer’s entrances to accommodate our traffic.
the gates. There are over 400,000 entries and exits each vision was a retirement community. The three gates Over the past two years, we have initiated the free
month and a handful of violations. We are one of the worked well years ago when we only had 40 to 50 per- RFID for residents to obtain and the ePass. The eP-
safest cities in California. There is no obvious evidence cent development! Now, at 97 percent built-out, traffic ass allows residents to email their guests a printable
that links crimes committed within our walls with im- is extremely challenging on busy days. The gates at the pass or show to the gate attendant on their smartphone
proper entries. main and east bay are at maximum capacity. There is with a driver’s license to quickly enter the community.
Before we spend more money on gate control we no current way to widen them for better flow! We are about to install the missing windows in the at-
must understand if there is a problem. If there is, we The north gate has a possibility to gain one addi- tendant’s booth and lane marking LED signage to help
should invest in technology, better-trained staff and tional entrance – maybe! RFID can help but people are direct traffic during busy times.
oversight, and data not getting them even As I mentioned
gathering to pinpoint though the current in both Meet the
the problems and track board has been offer- Candidates forums,
the improvement. ing them for free for at the work ethic has
The only rule least 18 months! changed dramatically
breakers cited are
since we “boomers”
The ePass allows all
PHOTO PROVIDED BY CHRIS POLAND by their neighbors. PHOTO BY DONNA RITCHIE residents to email their PHOTO BY DONNA RITCHIE We were taught to suit
those that are reported
entered the workforce.
guest a pass that can be
up, show up and give
printed to show gate
Most rule violations
110 percent. It has
go unreported. First
attendants on smart-
and foremost, we need
been suggested that
phones with a driver’s
which rules are appro-
time Community Pa-
faster.
Chris Poland to review and decide Phil Hawgood license, so entry is Mike Harris we hire another full-
Better visibility is
trol (security) manag-
priate. Then, we must
contract for enough Community Patrol staff to cite all coming! We have ordered side windows to be installed er. Would this person be responsible for teaching work
the violators and incorporate procedures to make the at the main gates. ethics to a high turnover rate industry?
citations affect change. For example, we should tow Years ago, when I was 13, I was lucky to get a job Right now, we have Community Patrol employees
improperly parked cars and “toys.” at a restaurant as a busboy. I never missed a day. That leaving for two reasons: for a better paying job and
We have learned that the presence of armed police was 57 years ago! Times are much different now. The through discipline.
officers is a deterrent to crime. It works for crowd con- work ethic that I learned was not lost with my three Since I have lived here, we have gone full circle
trol and we need to partner with the city to determine sons! Two are lawyers and one is a construction project with Allied Barton, Securitas, U.S. Securities and back
where to extend that presence. engineer. One possible solution is we pay higher wages to Allied Universal. All of these companies draw from
It is time to review and refine our expectations of so the security employees will stay and be more loyal. the same gene pool.
Community Patrol. Mike Harris Doing the same thing over and over does not pro-
Phil Hawgood This question is not easily answered with one sim- duce different results. Unless this community is willing
to pay more to hire individuals that are self-starters and
Canyon Lake owners want and deserve better secu- ple solution. We need to start at the beginning when continually looking for innovative ways to increase se-
rity than our current company is giving us! There are this area was developed as a vacation community. The curity with technology, we will always be chasing our
basic reasons for this. The pay level for people that we developer never envisioned this to be a full-time resi- tails.

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