Page 3 - The Friday Flyer ● APRIL 19, 2019

APRIL 19, 2019 THE FRIDAY FLYER A-3

Candidates
answer ques-
tions from
residents at
the Canyon
Lake Cham-
ber of Com-
merce’s Meet
the Candidate
forum.

PHOTO BY KELLIE WELTY

Candidates discuss Community Patrol services

The five-member Canyon Lake POA Board of Di- Patrol services in ad- window decals are
rectors are collectively responsible for the management dition to other duties. most common and
and operation of the POA’s business affairs. The board This is a recipe for require only a visual
members are elected for staggered two-year terms. continued shareholder check when entering.
Three of the five seats are up for election in May dissatisfaction. Those with printed
when the terms of Mike Harris, Phil Hawgood and We need to look at vehicle passes or us-
Tom Nathan end. The three directors are eligible to run what services Com- ing POA identification
for another term. munity Patrol is pro- cards for entry require
The five candidates vying for a seat on the board are viding that can be pro- additional verifica-
Jeanne O’Dell, Tom Nathan, Chris Poland, Phil Haw- vided by others. For tion. POA cards are
good and Mike Harris. PHOTO BY MACKENZIE DORE example, patrol of- PHOTO BY DONNA RITCHIE checked to verify that
In the weeks leading up to the election, The Friday ficers are expected to they are current; print-
Flyer is featuring a series of questions to the candi- manage the gate, catch ed vehicle passes are
dates. During this period, residents will have a chance the speeders and stop also checked to see if
to hear directly from the candidates and learn what they Jeanne O'Dell sign runners and other Tom Nathan they remain active and
hope to accomplish if elected to serve on the board. traffic violations. They are also expected to respond to also require a re-check of the driver’s license informa-
Last week, The Friday Flyer asked the candidates suspicious person calls and barking dogs, but also be tion to verify that names are matching.
their views on dredging the lake. able to patrol for expired decals, parking permits and During high traffic times, some of these processes
In this sixth installment of questions, The Friday other violations of our Rules and Regulations. are compromised in order to keep the flow of traffic
Flyer invited the candidates to answer the following In order to place more vehicles on patrol, we need moving at the gate (typically main gate). We need to
question in 300 or fewer words. The candidates are to free them up from gate entry duties and other non- improve our efficiency at the gates and minimize the
listed in the order they will appear on the ballot. patrol duties with the exception of high traffic times. time that clearance procedures are sacrificed in order
Question: This means we need to continue to explore the tech- to expedite traffic.
Community Patrol is the single largest POA ame- nology that is available to assist with these duties. Marine patrol and road patrol have a common di-
nity expense, over $2 million per year. Community If possible, we should purchase additional speed lemma – few patrolling officers covering a large area. I
Patrol staffs the three gates to the community, pro- trailers and place them in strategic locations to assist believe the marine and road patrol officers typically do
vides enforcement of POA Rules and Regulations with speed enforcement activities. a good job. Routine patrols and checks of the commu-
and assists with crowd control at community events. Another possibility is to review what could be ac-
Do you believe Community Patrol is providing ad- complished within Planning and Compliance, perhaps nity are part of their daily task. Responding to calls for
equate services? What do you think can be done to shifting some the non-moving vehicle enforcement service can sometimes be impacted based availability
of the officers at the time of a call.
improve services? responsibilities to them. For example, Planning and In order to gain better response times to calls for ser-
Jeanne O’Dell Compliance staff could become responsible for moni- vice, we may need to increase staffing of these areas.
toring expired decals, other parking violations, unlock-
I don’t think there is anyone in this community who ing the facilities in the morning, compiling vandalism These officers have the authority to enforce Associa-
tion rules, but beyond that their function is to “observe
is completely satisfied with the services provided by reports, etc. and report.”
Community Patrol. Tom Nathan
According to the 2019-2020 Annual Budget docu- Chris Poland
ment, the subsidy for Community Patrol services is 19 Community Patrol is tasked with three main servic-
percent of our total annual subsidy, the second highest es: gate access control, marine patrol and road patrol. I don’t know if Community Patrol is providing ad-
item. I feel that this amount merits the services of an Gate Access Control is likely the service most equate services. Of their three responsibilities cited
in-house management position to oversee and monitor members have regular interaction. RFID’s provide the (gates, rules and crowd control), only one appears to be
Community Patrol activities and provide contractual ability for members to gain access to the community going well. People complain often about uncontrolled
oversight of the existing company as their sole respon- through automated gate arms. entries into our community. It is well understood that
sibility. Each gate has at least one RFID lane and both main they only enforce the rules when a property owner
Our current staff in Membership Services has multi- and east gate lanes have had an additional RFID reader complains. They must be providing satisfactory crowd
ple areas of responsibility. We expect them to be able to installed. Members not having an RFID on their ve- control since there have been no riots at our commu-
handle the complex task of monitoring our Community hicle require clearance by the gate attendant. Vehicle uuCONTINUED PAGE A4

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