Group Five mailbox replacement starts Sept. 17


The POA is in the process of replacing mailbox clusters throughout the community with more secure and aesthetically pleasing cluster box units (CBUs). The mailbox clusters being replaced have exceeded their serviceable lifespan to the point where replacement parts are no longer available.

The existing free-standing pedestal-style cluster mailbox units and parcel mailboxes will be replaced with front-loading CBUs that combine both mailboxes and parcel boxes. The new CBUs are made of heavy-duty aluminum with stainless steel hardware, making them more secure than the existing mailboxes.

The new CBUs will be installed at a total of 96 locations throughout the community. For installation, these locations are being split into 10 groups. Installation of mailboxes in Groups One through Four is complete.

Installation of Group Five mailboxes starts Monday, Sept. 17, and is anticipated to be completed by Friday, Sept. 21. Mail will cease at Group Five locations on Friday, Sept. 14. Residents will need to retrieve mail from their existing mailboxes before this date.

The following locations are part of Group 5 and will be affected:

  • 23389 Continental Dr.
  • 23475 Continental Dr.
  • 23562 Continental Dr.
  • 23731 Continental Dr.
  • 23842 Continental Dr.
  • 24036 Continental Dr.
  • 24105 Cruise Circle Dr.
  • 30836 Emperor Dr.
  • 31128 Emperor Dr.

Mail for these locations will be held by USPS Sun City Post Office, 29700 Haun Rd., Menifee. Once the new mailboxes are installed, mail will resume and all “hold mail” will be delivered by the postal carrier to the new mailboxes. Normal mail delivery at these locations will resume on or before Friday, Sept. 21.

Starting Sept. 17, Group Five may pick-up their new mailbox keys at the POA’s Operations office, 29081 Longhorn Dr., Monday through Friday from  7 a.m. to 4 p.m. New mailbox keys will only be provided to the homeowner, valid tenant, or property manager.  The individual must provide proper identification and complete a Mailbox Key Release Agreement.

Residents are encouraged to sign up for the Informed Delivery service offered by USPS. This free service allows residents to digitally preview their mail as it arrives. For more information, visit

At the February Regular Session Board Meeting, the POA Board of Directors approved $390,182.03, plus 2.5 percent contingency, to replace the aging mailbox clusters throughout the community. The entire project is anticipated to be completed by April 2019.