Sign up for CodeRed Emergency Notification Service

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CODE RED

CODE RED

The City of Canyon Lake has an emergency notification system called CodeRED, which will alert each resident by phone or e-mail in the event of an emergency and/or important City news. Although residents can opt not to receive emergency notifications, City officials recommend that everyone participate.

It is especially important that residents participate in light of the expected El Niño weather this upcoming year. Signing up is easy, and the City encourages everyone to participate.

The  ultra-high-speed telephone communication service allows the City to telephone all or targeted areas in case of an emergency, such as drinking water contamination, utility outage, evacuation notice, missing person, road closures, fires, floods, bomb threats, hostage situations, chemical spills and gas leaks where rapid and accurate notification is essential for public safety.

The system is capable of dialing 50,000 phone numbers per hour and delivering a recorded message to a person or an answering machine. The system is ideal for residents who may not be watching television or listening to the radio when an emergency message is issued.  The system also can call cell phones and send emails.

The CodeRED calling system draws on a database of 180 million names and phone numbers from across the United States. But there is no guarantee that every Canyon Lake resident is in this database. That is why City officials urge residents to take a few minutes and sign up for the service on the City’s website at www.cityofcanyonlake.org. The short online form asks for information about alternate phone numbers, email addresses, and cell phone numbers.

The CodeRED system also is compatible with TDD/TTY (Telecommunications Device for the Deaf/TeleTYpewriter) which allows the hearing and speech impaired to receive important messages via a terminal with printer or display output.

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