Community safety and security are a high priority for the POA. The POA contracts with Securitas to provide Community Patrol and Marine Patrol services to assist with non-emergency incidents that pertain to the POA’s Rules and Regulations. The City of Canyon Lake contracts with the Riverside County Sheriff’s Department for police services.
The POA, City of Canyon Lake and Riverside Sheriff’s Department all work closely to provide the residents of Canyon Lake with a safe community.
Community Patrol’s responsibilities include Community Patrol and Marine Patrol, gate access control and enforcement of POA Rules and Regulations.
Community Patrol statistics for the month of August are provided by Securitas Interim Account Manager Nichole Durbin.
Community Patrol logged 16,013 miles and answered 364 calls for service with an average response time of eight minutes. Officers issued 153 citations and five warnings.
Sixty speed enforcement citations, four failure to comply citations (refusal to show POA/DL/ID), one verbal abuse citation, two identification for access control citations, four failure to stop for a school bus citations, 70 parking citations, one curfew citation and two miscellaneous citations were issued. Three disturbance citations were issued. Six animal citations were issued.
Nineteen POA cards and 12 passes were confiscated.
Eight suspicious vehicle/persons were reported.
There were a total of 28 incident reports. Among the 27 incident reports, there were seven gate arm incidents, three vandalism incidents, four traffic accidents and one lake contamination incident. One missing stop sign at the corner of Skippers Way and Fair Weather was reported.
Process servers were escorted to 34 locations with a time of 10 minutes per escort and an on-scene time at the house of two minutes.
Marine Patrol statistics for the month of August are provided by Marine Patrol Captain Steve Haney.
Marine Patrol performed 39 safety inspections, 44 fishing license/permit checks, 29 boat tows, three battery assists and 33 boating safety contacts. Nine citations were issued.
Call Community Patrol or 911?
Residents are reminded to always call 911 for anything that is an emergency or if in need of “immediate response” be it law enforcement or fire.
For non-emergency incidents that pertain to the law and duties carried out by peace officers, residents should call the non-emergency police dispatch line, not Community Patrol. Community Patrol does not have the same authority as peace officers. They are not allowed to detain or handcuff people, carry weapons or make arrests. Community Patrol will assist Canyon Lake Police Department/Riverside County Sheriffs Department but are not authorized to take the place of police during certain criminal activities.
Examples of when to call 911:
- Any assault with a weapon (stabbing, shooting, etc.)
- In-progress burglary of a residence or business
- Armed robbery of a person, residence or business
- Physical altercations
- Missing children
- Any medical emergency
- Traffic accidents where injuries are known or suspected
Examples of when to call Community Patrol:
- Loud noise complaints
- Barking or loose dogs
- Speeded traffic vehicles
- Traffic sign violations
- Parking violations
- Motorcycle riding in community
- Golf cart violations
- Illegal fishing
Examples of when to call Marine Patrol:
- Lake Rules (wake, speeding, etc)
- Safety inspections for boats
- Boat distress assistance
- Emergencies: 911
- Police Department Main Line: 951-210-1000.
- Police Department Non- Emergency Dispatch Line: 951-776-1099, ext 5.
- Canyon Lake Community Patrol: 951-244-6841: Ext 410.
- Canyon Lake Marine Patrol: 951-244-6841, ext. 415