The POA contracts with U.S Security Associates to provide Community Patrol and Marine Patrol services to assist with non-emergency incidents that pertain to the POA’s Rules and Regulations. The City of Canyon Lake contracts with the Riverside County Sheriff’s Department for police services. The POA, City of Canyon Lake and Riverside Sheriff’s Department all work closely to provide the residents of Canyon Lake with a safe community.
Community Patrol’s primary functions are to provide the community with services that include access control at the entry gates, Rules and Regulations compliance, and incident observation and reporting to the Association. Community Patrol’s services do not replace the services of outside public safety agencies such as law enforcement, fire services, medical services, city code enforcement, etc.
Community Patrol is located at Bluebird Hall, 23066 Canyon Lake Dr. South. Marine Patrol is located at Holiday Harbor Park launch area.
The Community Patrol report for February is presented by Account Manager Michael Erikson.
Community Patrol logged 13,124 miles, answered 141 calls for service and performed 1,421 foot patrols of amenities and parks. Foot patrols of amenities and parks are down 655 from the previous month.
Nineteen suspicious persons/vehicles were reported with an average response time by Community Patrol of 6.3 minutes.
Patrol issued 31 speed citations, speed trailer issued 25. Sixty-nine parking and three miscellaneous traffic citations were issued.
Nineteen gate runner and seven failure to comply (refusal to show POA/DL/ID) citations were issued. Officers confiscated 144 guest passes.
Four verbal abuse and six animal-related citations were issued.
There were four incidents of vandalism reported. They include a residence toilet papered, residence egged, mailbox 29 on Cinnamon Teal Dr. drilled and a portable toilet flipped at Roadrunner Park.
Two vehicle accidents were reported.
The Marine Patrol report for February is presented by Marine Patrol Captain Steve Haney.
Marine Patrol performed seven escorted hours, 13 boat safety inspections, six boat tows and 16 quagga inspections. There were four calls for service.
Call Community Patrol or 911?
For non-emergency incidents that pertain to the law and duties carried out by peace officers, residents should call the non-emergency police dispatch line, not Community Patrol. Community Patrol does not have the same authority as peace officers. They are not allowed to detain or handcuff people, carry weapons or make arrests. Community Patrol will assist Canyon Lake Police Department/Riverside County Sheriffs Department but are not authorized to take the place of police during certain criminal activities.
Residents are reminded to always call 911 for anything that is an emergency or if in need of “immediate response” be it law enforcement or fire.
Examples of when to call 911:
- Any assault with a weapon (stabbing, shooting, etc.)
- In-progress burglary of a residence or business
- Armed robbery of a person, residence or business
- Physical altercations
- Missing children
- Any medical emergency
- Traffic accidents where injuries are known or suspected
Examples of when to call Community Patrol:
- Loud noise complaints
- Barking or loose dogs
- Speeded traffic vehicles
- Traffic sign violations
- Parking violations
- Motorcycle riding in community
- Golf cart violations
- Illegal fishing
Examples of when to call Marine Patrol:
- Lake Rules (wake, speeding, etc)
- Safety inspections for boats
- Boat distress assistance
Police Department Main Line: 951-210-1000.
Police Department Non- Emergency Dispatch Line: 951-776-1099, ext 5.
Canyon Lake Community Patrol: 951-244-6841: Ext 410.
Canyon Lake Marine Patrol: 951-244-6841, ext. 415.